Will SMB Video Conferencing Take Off? Much Depends on the Providers

There has been considerable controversy over whether the SMB (small to medium-size business) video conferencing market is about to take off. That's understandable: video conferencing has been a lot of false starts in the past. The recent VoIP Evolution report on the topic describes a number of signs the takeoff is imminent. These include the success of higher-end video conferencing products, the growing popularity of cloud-based services in general, the success of hosted VoIP, the runaway growth of consumer video chat and others. Also persuasive is the number of competitors jumping into the market: there were eight significant announcements in June and July alone.