Fonality CEO Replacement a Long Time Coming

01/11/2012

Fonality CEO Replacement a Long Time Coming

A number of sources have picked up the news that VoIP pioneer Fonality has named a new CEO. He is David Scult, former general manager of Microsoft Office 365. The reports also typically noted that Fonality gave no reason for the departure of the former CEO. That would be Dean Mansfield, who replaced founding CEO Chris Lyman in early 2010. What most of the reports missed was that Mansfield actually left the company long ago.

Simply monitoring the Fonality website would have revealed that Mansfield hadn't been listed as CEO since March 2011. Instead, a so-called "Executive Leadership Team" was running the company from that time forward. Now after some nine months one person is in charge again. Not that Fonality was doing badly without a leader. In fact, it had made considerable progress in its transition from IP PBX vendor to cloud-based VoIP provider. In October, it announced that it had delivered more than 3 billion calls through its cloud platform, with a daily volume of over 4 million calls. It also launched mobile app versions of its HUD unified communications interface for contact centers.

Posted by Robert Poe at 01:45:58 PM in Cloud telephony, Cloud-based VoIP, Contact centers, Fonality, IP PBX, Microsoft, Microsoft 365

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01/11/2012