Video conferencing was a lot more interesting to watch in 2011 than was VoIP. It wasn't that nothing happened in VoIP during the year. It was just that a lot more happened in video conferencing. This was especially true in the SMB space. Early summer saw a slew of significant announcements from vendors and providers. These announcements figured prominently in the VoIP Evolution report "SMB Video Conferencing: Getting Beyond Clouds & Interoperability."
Continue reading "The Top 10 VoIP & Video Conferencing Developments of 2011" »
After starting as the year of HD voice, 2010 ended as the year of video communication. Video in fact became so prominent that it earned a place in the title of this list. Announcements about new video communication products and services were so numerous they became routine. As the year progressed, it became clear that video conferencing/calling was no longer a luxury for the corporate and government elite, but was well on the way to becoming a commodity for the masses. Ordinary individuals will soon be making video calls with little more thought than they now give to picking up a telephone. Making that happen, however, will be a complex challenge for vendors and service providers.
A variety of other factors shaped voice and visual communication during the year. Chief among these were developments in mobile VoIP and video calling, along with an acceleration of the move to cloud-based voice services. Politics and the weather played unusually high-profile roles as well. So did the negative: Unlike last year, not all the important developments were advances – some were downright problematic. But even the negative developments had some constructive aspects. Skype of course figured prominently in many of the developments. So pervasive was the influence of the Internet VoIP pioneer that it seemed that the corporate slogan of "Skype Everywhere" applied to its appearances in headlines as well.
Continue reading "The Top 25 VoIP and Video Developments of 2010" »
Telecom carriers from around the world came to Silicon Valley recently to talk to innovators. The occasion was TC3 2010, the third annual Telecom Council Carrier Connection get-together, put on by the Telecom Council of Silicon Valley. The purpose of the event was to let carriers tell innovators in the valley the kind of innovation they're looking for, and make contact with entrepreneurs they can work with. The big question is how serious the carriers are about pursuing the opportunities that innovators present. And the key to answering the question is understanding how desperate the carriers are.
Continue reading "Are Telecom Carriers Scared Enough Yet?" »