The Top 25 VoIP Advances of 2009

There were more advances than true innovations in the VoIP world in 2009. That's because some of the most important developments had more to do with commercial and political maneuvers than with technical creativity. Still, such maneuvers often helped spread the benefits of VoIP as much as did technical innovation. And collectively, the advances brought some already-evident trends into clearer focus. A key such trend is the increasing integration of voice with other applications and services. Another is the intensifying interest in HD voice. A third is the growing interconnection of VoIP services, in part in response to the possibilities that end-to-end HD voice offers. With such trends as background, here, in no particular order, are our top 25 VoIP advances of 2009.

New Ifbyphone Version Targets Advertising Firms

Ifbyphone has launched a new version of its hosted telephony platform. The platform is one of a growing array of hosted services offering sophisticated business telephony capabilities, including features such as call center and interactive voice response systems, for small to medium-size businesses. The new version is particularly convenient for users in the advertising business.