The Top 10 VoIP & Video Conferencing Developments of 2011

Video conferencing was a lot more interesting to watch in 2011 than was VoIP. It wasn't that nothing happened in VoIP during the year. It was just that a lot more happened in video conferencing. This was especially true in the SMB space. Early summer saw a slew of significant announcements from vendors and providers. These announcements figured prominently in the VoIP Evolution report "SMB Video Conferencing: Getting Beyond Clouds & Interoperability."

Heavy Reading Report Redefines VoIP Disruption

There has been a lot of confusion about the disruptive potential of VoIP innovation. Although announcements about supposedly disruptive new VoIP-based technologies or services occur regularly, somehow the dominant telecom carriers manage to remain dominant. In fact, their toughest competitors are other types of dominant carriers. At present, the three most powerful classes of competitors in telecommunications are landline, mobile and cable telephony providers, and all three employ conventional commercial and technical models. Although cable providers use VoIP, in every other way they are themselves traditional telcos.