By now we know a lot of details about why HD voice calls are better than conventional phone calls. We've heard how the PSTN cuts off much of the audio range human conversation usually employs, making it hard to distinguish between fricatives such as s and f, and to understand people with different accents. We know that straining to fill in the words and phrases we can't understand produces listener fatigue and makes conference calls an ordeal.
All this information is evidence that the HD voice promoters have done a good job of getting the word out about their favored technology. But we don't have the same kind of information about why video calling is better than voice calling. The general assumption seems to be that everyone understands the benefit of video communication intuitively. In reality, understanding is limited, because detailed information is in short supply.
Continue reading "Why Video Conferencing Needs a Better Story" »
There were more advances than true innovations in the VoIP world in 2009. That's because some of the most important developments had more to do with commercial and political maneuvers than with technical creativity. Still, such maneuvers often helped spread the benefits of VoIP as much as did technical innovation. And collectively, the advances brought some already-evident trends into clearer focus. A key such trend is the increasing integration of voice with other applications and services. Another is the intensifying interest in HD voice. A third is the growing interconnection of VoIP services, in part in response to the possibilities that end-to-end HD voice offers. With such trends as background, here, in no particular order, are our top 25 VoIP advances of 2009.
Continue reading "The Top 25 VoIP Advances of 2009" »
The most widely recognized obstacle to mobile VoIP running over cellular data networks is carriers' opposition. Mobile operators don't want to allow services that compete with their lucrative voice minutes businesses to run over their networks, because it means all they'll get paid for is transporting the bits carrying the voice, a far less lucrative business. A less-known obstacle to the service is call quality concerns. Regular voice calls can sound bad enough, but delivering them over a data network not designed with real-time services like voice in mind. A Global IP Solutions (GIPS) answer to the latter problem is now available for Android users.
Continue reading "Nimbuzz First Customer for GIPS Android HD Codec" »
Cutting travel expenses by video conferencing is becoming a universal practice. It's particularly useful when the travel being avoided is, say, trans-Pacific. But developing the underlying technology necessary to make it work can be challenging. Video processing software has to deal with a lot of challenges. The most vexing of these may be the different bandwidth levels connecting conference participants. A newly announced deal in Japan by Global IP Solutions (GIPS) shows that the solutions can be universal as well.
Continue reading "Japanese Web Conferencing Provider ANET Employs GIPS Video ConferenceEngine" »