Sponsored Resources: Guides, charts, papers

Here is a selection of free documents for download to help you make purchasing decisions when shopping for a business phone system:

Phone System Comparison Chart

A detailed comparison of over 100 phone systems from more than 50 leading manufacturers, including PBX and business VoIP systems.

Business Phone System Buyer's Guide

A comprehensive analysis of the technologies, brands and best practices you need to know to make an informed decision about the best business phone system for you, providing a step-by-step guide to understanding your needs, selecting a reliable technological approach, and evaluating vendors.

Buying VoIP for Your Business: Best Practices

A guide to knowing how to evaluate vendors and features when buying a VoIP phone system.

9 Important Business Phone System Buyer Questions

An analytical look at the most important factors that go into buying the right business phone system, including scalability, compatibility, business needs, quality, price negotiations etc.

Reports

SMB Video Conferencing: Getting Beyond Clouds & Interoperability
This 31-page VoIP Evolution report provides an in-depth analysis of a market that has suddenly become very competitive. It identifies and dispels some of the misconceptions that have become part of the conventional wisdom surrounding SMB video conferencing. Chief among these are unrealistic expectations regarding the cloud approach and interoperability.
The report provides an innovative approach to analysis by illustrating that these issues are just two of many important factors that differentiate solutions from one another. The report surveys 10 Companies to Watch and compares 16 cloud solutions using a unique Differentiation Matrix that clarifies their strengths and weaknesses.
Voice Over LTE: More Pitfalls Than Promise for Now
This 18-page Heavy Reading Insider report, written by Robert Poe, analyzes the prospects for delivery of voice calls over cellular networks using LTE (long-term evolution) 4G wireless technology. Operators are originally looking to use LTE mainly for mobile data services, since a number of technical issues make delivering voice traffic over LTE complicated. The report describes the various options available to operators, and explains why they are likely to move to voice over LTE later rather than sooner. Information about the report is available at Heavy Reading 4G/LTE Insider.
Making HD Voice Happen: Choosing Codecs, Connecting Islands
This Heavy Reading Insider report by Robert Poe evaluates the impact HD voice will have on voice services providers ranging from traditional telcos to cable MSOs to cellular carriers to VoIP operators. The 20-page report also analyzes the role vendors' and providers' choices of codecs will play in ensuring that HD voice services can be delivered end-to-end, rather than only within individual providers' or enterprises' networks. It also surveys the HD voice efforts of 14 vendors.
Information about the report is available at Heavy Reading Insider. A column about the report is available at Light Reading.
Disruptive VoIP Services: What Carriers Need to Know
    A report by Robert Poe for Heavy Reading, analyzing the innovative VoIP services with the most potential to disrupt the telecom services market over the next three to five years.
    The 57-page report describes the changes VoIP innovation brings to telephony models, practices and concepts. It identifies 17 categories of potentially disruptive VoIP services, and analyzes their potential impact on the market. It also profiles 50 potentially disruptive companies and services.
    Information about the report is available on the Heavy Reading Website. Coverage of the report is available on the Light Reading Website.

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