2 posts categorized "IVR"

10/27/2009

Phone.com Introduces Hosted HD VoIP Service

HD (high-definition) voice is getting increasing attention from both users and providers of business VoIP services. It offers a number of advantages over standard voice calling, especially in business situations. It makes calls less fatiguing, and different accents easier to understand. Until now, though, smaller businesses have had trouble taking advantage of the technology. To fill the gap, Phone.com has just added HD voice capability to its hosted phone service for SMBs.

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10/20/2009

New Ifbyphone Version Targets Advertising Firms

Ifbyphone has launched a new version of its hosted telephony platform. The platform is one of a growing array of hosted services offering sophisticated business telephony capabilities, including features such as call center and interactive voice response systems, for small to medium-size businesses. The new version is particularly convenient for users in the advertising business.

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Reports

  • Disruptive VoIP Services: What Carriers Need to Know
        A report by Robert Poe for Heavy Reading, analyzing the innovative VoIP services with the most potential to disrupt the telecom services market over the next three to five years.
        The 57-page report describes the changes VoIP innovation brings to telephony models, practices and concepts. It identifies 17 categories of potentially disruptive VoIP services, and analyzes their potential impact on the market. It also profiles 50 potentially disruptive companies and services.
        Information about the report is available on the Heavy Reading Website. Coverage of the report is available on the Light Reading Website.

Events

  • Emerging Communication San Francisco 2010
       eComm is the world’s leading-edge communications event and is designed to showcase and accelerate both technology and business model innovation. A must-see at eComm 2010: Mobile Augmented Reality.
       DATE: April 19-21, 2010 at the San Francisco Airport Marriott.
       Information and registration: america.ecomm.ec/2010



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