Judging from the pace of recent announcements, mobile video conferencing may be a hotter topic than SMB video conferencing. In the past week alone, at least three suppliers have come out with new offerings. One is CounterPath, which is adding video conferencing capabilities to the next edition of its Bria soft phone for iPhone. This is the first step in a strategy to extend integrated voice, messaging, presence and video calling to all leading PC and mobile platforms.
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Serious excitement surrounds the SMB (small to medium-size business) video conferencing space these days. In June and July alone, no fewer than eight companies – 8x8, Blue Jeans Network, BroadSoft, InFocus, LifeSize, Polycom, Telesphere and Vidtel – announced new hardware, services, tie-ups or some combination thereof. All of the announcements represented significant investments of time, effort and resources. And together, they indicated a widespread optimism that the market is about to take off.
Even in pre-takeoff mode, though, the market has already spawned a hefty body of conventional wisdom. Most of it takes the form of ardent convictions surrounding clouds and interoperability. One of these is the belief that cloud solutions are the ideal way to meet almost every SMB video conferencing need. A related one is faith that providing interoperability is the surest route to success for cloud providers. A new VoIP Evolution report, SMB Video Conferencing: Getting Beyond Clouds & Interoperability, both explains why it's necessary to get beyond such conventional wisdom, and provides a method for doing so.
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After starting as the year of HD voice, 2010 ended as the year of video communication. Video in fact became so prominent that it earned a place in the title of this list. Announcements about new video communication products and services were so numerous they became routine. As the year progressed, it became clear that video conferencing/calling was no longer a luxury for the corporate and government elite, but was well on the way to becoming a commodity for the masses. Ordinary individuals will soon be making video calls with little more thought than they now give to picking up a telephone. Making that happen, however, will be a complex challenge for vendors and service providers.
A variety of other factors shaped voice and visual communication during the year. Chief among these were developments in mobile VoIP and video calling, along with an acceleration of the move to cloud-based voice services. Politics and the weather played unusually high-profile roles as well. So did the negative: Unlike last year, not all the important developments were advances – some were downright problematic. But even the negative developments had some constructive aspects. Skype of course figured prominently in many of the developments. So pervasive was the influence of the Internet VoIP pioneer that it seemed that the corporate slogan of "Skype Everywhere" applied to its appearances in headlines as well.
Continue reading "The Top 25 VoIP and Video Developments of 2010" »
From the viewpoint of video communication, two of the most interesting startups at the just-ended TechCrunch Disrupt conference didn't present on stage. Rather, they had displays in the "Startup Alley" area that attendees passed through on the way to the presentation hall. Significantly, both involved non-real-time video communication. Both also worked through Web browsers, Web cams and e-mail rather than through specialized software or equipment. As such, they highlighted one of the most prominent trends in video communication: the push for simplicity, ease of use, flexibility and breadth of availability.
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When it comes to real-time Internet communication, quality is always an issue. Internet connections are so inconsistent they can turn talk into gibberish. It takes sophisticated technology to make Internet conversations sound consistently good. The challenges are even greater with Internet video calling. The quality of both images and sound has to be good, and the two must also be in sync. That's why companies that can afford it pay lots of money for custom video equipment connected over private IP links.
Codecs are key to making Internet voice and video work. These pieces of software, embedded in physical phones or Internet calling applications, process the audio and video for delivery over IP connections. Among other things, codecs adjust for different levels of Internet bandwidth between callers, and compensate for delay, inconsistent delivery and loss of packets carrying the voice or video streams.
Continue reading "GIPS Codec Now Powers Yahoo Video Calling" »