There's no question that video conferencing is well on its way to becoming a routine business tool. It is already common in enterprises, thanks in large part to Cisco's success in pushing high-end telepresence systems into the largest organizations. But it's also growing rapidly among SMBs, largely due to the increasing availability of affordable cloud-based services. And for companies of any size, all signs point to more of the same. Case in point: A new advance by ScienceLogic Inc. has serious potential to accelerate both enterprise and SMB use.