There were more advances than true innovations in the VoIP world in 2009. That's because some of the most important developments had more to do with commercial and political maneuvers than with technical creativity. Still, such maneuvers often helped spread the benefits of VoIP as much as did technical innovation. And collectively, the advances brought some already-evident trends into clearer focus. A key such trend is the increasing integration of voice with other applications and services. Another is the intensifying interest in HD voice. A third is the growing interconnection of VoIP services, in part in response to the possibilities that end-to-end HD voice offers. With such trends as background, here, in no particular order, are our top 25 VoIP advances of 2009.
Skype business announcements are coming fast and furious these days. One big one was the introduction of Skype for Asterisk earlier this month. Others are the result of the introduction of Skype for SIP beta service in March. ShoreTel was the first to announce certification of its IP PBXes with that service earlier this month. SIPfoundry followed with certification of its sipXecs product about a week ago, and now Skype has added the biggest name yet: Cisco.
The push to integrate Skype with SMB IP PBXes is speeding up. On the heels of the commercial availability of Skype for Asterisk comes Skype for SIP for ShoreTel. The new capability allows ShoreTel users to make and receive calls via the Skype for SIP service. Skype announced that service in March, and ShoreTel is the first SIP-capable IP PBX vendor to achieve certification with it.