Given the names involved, many observers unsurprisingly expected whatever deal Skype and Verizon Wireless planned to announce at the Mobile World Congress in Barcelona to produce a major breakthrough for mobile VoIP. But when the announcement came, it turned out to be less than overwhelming. It involved an application that will allow mobile users to make Skype calls over the Verizon Wireless network using smart phones. The deal does little to alter Verizon's traditional cellular model. It doesn't transport VoIP over the 3G data network, and it won't be a major money-saver for users. The main change it brings is making Skype somewhat more convenient and accessible for Verizon customers.
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Verizon Wireless was for a long time the most conservative U.S. carrier. It did everything it could to keep even mildly disruptive applications and services off of its network and handsets. In the last year, though, it has claimed to be changing, saying it planned to make its network as open as possible. In October it said it would introduce two handsets running the Google-developed Android operating system, and with Google Voice installed. It subsequently announced a deal with Google to jointly develop and sell products, including such Android-based devices. Now it appears set to announce a deal with Skype.
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When fring and iCall announced recently that they were introducing iPhone 3G VoIP calling apps, it seemed a turning point for mobile VoIP. The apps, which recent changes in the Apple SDK made possible, made it clear that there's no turning back: VoIP over cellular data connections will soon become commonplace. What was less obvious was that, at this point, 3G VoIP won't have major impact, at least in the U.S. That's because under existing major mobile pricing plans, it won't produce significant savings for most users.
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XConnect's recently announced plan for a trial HD voice peering federation marks a significant advance in the move to HD communication. The trial, to take place between April and June of this year, will directly connect providers offering HD voice services. That will let them pass HD calls, which provide audio quality superior to that of conventional PSTN phone calls, to one another rather than just among their own customers. The trial thus represents an effort to start building a critical mass of HD-capable voice subscribers. As such, it is as much a commercial effort as a technical one.
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There were more advances than true innovations in the VoIP world in 2009. That's because some of the most important developments had more to do with commercial and political maneuvers than with technical creativity. Still, such maneuvers often helped spread the benefits of VoIP as much as did technical innovation. And collectively, the advances brought some already-evident trends into clearer focus. A key such trend is the increasing integration of voice with other applications and services. Another is the intensifying interest in HD voice. A third is the growing interconnection of VoIP services, in part in response to the possibilities that end-to-end HD voice offers. With such trends as background, here, in no particular order, are our top 25 VoIP advances of 2009.
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The most common reaction to the newly introduced Ribbit Mobile service is that it's a Google Voice competitor. In some ways that's true, but there are significant differences between the two. The main one is that Ribbit Mobile makes one's existing mobile number the main number, while Google Voice hangs all its services on a new number it provides. For most users, one approach will be clearly better than the other.
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The timing of the announcements by Verizon Wireless and AT&T was almost transparent. Both came just a couple of weeks after new FCC chairman Julius Genachowski's September 21 speech on network neutrality. In that speech, Genachowski stated, among other things, that neutrality rules should cover wireless communications. Even then, it was clear that mobile VoIP would be the most explosive issue in the network neutrality battle.
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Skype business announcements are coming fast and furious these days. One big one was the introduction of Skype for Asterisk earlier this month. Others are the result of the introduction of Skype for SIP beta service in March. ShoreTel was the first to announce certification of its IP PBXes with that service earlier this month. SIPfoundry followed with certification of its sipXecs product about a week ago, and now Skype has added the biggest name yet: Cisco.
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The push to integrate Skype with SMB IP PBXes is speeding up. On the heels of the commercial availability of Skype for Asterisk comes Skype for SIP for ShoreTel. The new capability allows ShoreTel users to make and receive calls via the Skype for SIP service. Skype announced that service in March, and ShoreTel is the first SIP-capable IP PBX vendor to achieve certification with it.
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It was one of the most obvious match-ups ever, particularly in the current economic climate. Combining Asterisk open-source IP PBX software with Skype's cheap Internet calling service was the ultimate penny-pincher for cost-conscious small businesses. Ironically, Skype for Asterisk costs money, while the Asterisk software itself doesn't. Either way, the combination lets a company's employees make and receive calls to and from Skype users, as well as people using landline or cellular phones, around the world cheaply or for free.
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